Is HelloTickets legit?

The short answer

HelloTickets is a real online ticket seller and one of the partners TicketsGarage links to. When you buy through one of our HelloTickets links, the purchase is completed on the HelloTickets checkout, not on our site.

Whether a specific purchase is a good one depends on the details shown at checkout: the final price, the date and venue, the delivery method and the cancellation terms. This guide explains what to check before you pay.

What HelloTickets is

HelloTickets is an online ticket seller for tours, attractions, shows and experiences. You choose a product, pick a date and time, and pay on its own checkout pages.

Terms such as refunds, cancellations, changes and delivery are set by the seller and can differ from one product to another. Read the terms shown for your product at checkout and the seller's own terms page; this guide does not describe or promise any specific policy.

How buying through TicketsGarage works

TicketsGarage is an affiliate site, not the ticket seller. When you click a HelloTickets offer on our site, you go to the partner's own checkout. HelloTickets handles the payment, the confirmation and the ticket delivery.

We may earn a commission when you book through a partner link, at no extra cost to you. Our How We Make Money page (/how-we-make-money) explains how this works.

What to check before you pay

Take a minute on the final checkout screen before you enter card details. These are the points that matter most:

• The final price, including all fees and taxes, not only the price shown first.
• The exact date, start time and venue or meeting point.
• The delivery method, such as a mobile ticket, an emailed voucher or a pickup.
• The cancellation and change terms shown at checkout for that product.
• That the checkout page uses https and the web address belongs to the seller you expect.

If something goes wrong

Contact the seller first. HelloTickets holds your order details and payment, so it is the company that can look into a problem with your booking.

Keep your confirmation email and order number until the event or tour is over. They are the fastest way for the seller to find your order.

Frequently asked questions