Contact Us
Questions about partnerships, listings, corrections, press or a ticket order? Send us a message and we'll reply within one to two business days. Choose the topic that fits so we can route your message to the right team.
Before you write
A few common requests have a faster route than the general form:
- Ticket order, refund or delivery issue: checkout and payment happen on our ticket partner's secure site, so their support team handles order issues fastest. Check your order confirmation for the partner's contact details, or write to us below and we'll help identify the right team.
- List an event: organisers should use our list your event form for the quickest setup.
- Promote an event: for featured placement, use our promote your event form.
- Is TicketsGarage legit / how we make money: see our Trust & Safety guide and affiliate disclosure.
Frequently asked questions
How quickly will I get a response?
We aim to reply within one to two business days. Listing corrections and time-sensitive event issues are prioritised.
I have a problem with my ticket order — can you help?
Because checkout and payment happen on our ticket partner's site, the fastest route for an order issue (refund, exchange, delivery or seating) is the partner's own support. Include your order details and we'll help point you to the right team if you're unsure who the partner was.
How do I list or promote my event?
Organisers and promoters can use our dedicated forms to get listed or featured. See list your event and promote your event for the fastest path.
I found a mistake in an event listing — what should I do?
Tell us using the form below and pick "Correction to event details". We'll verify it against the partner feed and correct it as quickly as we can.
Send us a message
Fill in the form and we'll get back to you within one to two business days.